Returns & Exchanges

At Hobby Art Web Shop, we want you to love your fashion finds. If you are not completely satisfied, you can return or exchange your items within 30 days of delivery provided they are in original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online portal or contact our support team with your order number to request a return authorization and receive your prepaid shipping label.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.